Effective Date: April 28, 2025
Welcome to Shidori.co (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, mobile-optimized site, WhatsApp store, and any other platforms we may operate.
1. Scope of This Policy
This policy applies to all products, services, and interactions through our website, mobile-optimized site, WhatsApp store, and any future platforms operated by Shidori.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number, email address, billing and shipping address, and payment details (credit/debit card information).
- Referral Information: Details of users referred by you and your participation in our referral program.
- Transaction Information: Order details, transaction history, delivery status.
- Event Information: Information collected during promotional events, trade fairs, taste-testing sessions (name, contact details).
- Communication Data: Information shared via WhatsApp, email, or website forms.
- Usage Data: IP addresses, browser type, time zones, pages viewed, and clickstream patterns collected via cookies.
3. How We Use Your Information
We use your data to:
- Process orders and payments
- Deliver products and manage logistics
- Communicate order updates, offers, and promotions (only with your consent)
- Conduct internal research on demographics, user behavior, and interests
- Enhance website experience and tailor product offerings
- Detect and prevent fraud, abuse, and violations of our policies
4. Sharing Your Information
We respect your privacy and:
- Do not sell or rent your personal data to anyone.
- May share information with trusted third-party service providers for payment processing, delivery, and communications management.
- May disclose information for legal compliance (court orders, law enforcement) or in the event of mergers, acquisitions, business restructuring, or transfer of assets.
5. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and login details
- Understand user behavior and improve the site experience
- Personalize content and offers
You can manage cookies through your browser settings. Disabling cookies may limit some functionalities of our site.
6. Minors
Our website and services are not intended for individuals under the age of 18.
If a minor has provided us with personal information, the parent or guardian should contact us to remove the information.
7. Security of Your Information
We maintain stringent security measures to protect your data.
Whenever you access your account or enter information, we use secure servers and encryption practices.
Despite our best efforts, no system can guarantee absolute security — so please safeguard your login credentials carefully.
8. Your Rights and Choices
You have the right to:
- Request access, correction, or deletion of your data
- Opt-out of receiving marketing communications at any time via the “unsubscribe” link or by contacting us
- Withdraw consent where applicable
For data-related queries, contact us at 📩 askshidori@gmail.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be effective upon posting on this page, with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
- 📩 Email: askshidori@gmail.com
- 📲 WhatsApp: +91 9664662779